by Ebi Ashidi | Oct 17, 2019 | Blog, Marketing & Branding
How You Can Say I Know
In the previous post “Before You Say I Don’t Know” , I wrote about one of my secret weapons “Let me get back to you on that” and I must confess it really is a lifesaver. It saves your reputation and shows your client that you’re one given to research and get your facts right.
If you missed it, you can catch up right here đđż https://taddigitals.com/before-you-say-i-dont-know/Â
Or over here đđż https://bit.ly/2qdHyea
In this post, I will be discussing my second secret weapon …drum roll… đ„đ„đ„ “Can you give me a few minutes to arrange my thoughts?” this is a question, a polite question at that. Unlike the former secret weapon where you can use it in order to get back to the person at a much later time.
Just to be clear, there is absolutely nothing wrong with asking for time to think things through in a negotiation. No shame, no feeling of not enough, nothing. All you need is time to think and get your facts straight.
How To Use Weapon
This weapon is for quick responses. You know those moments when you would almost qualify for having a nervous break down for lack of knowledge, or those moments that can make or break a business deal and you just need to make one last Google Search or one last phone call.
It could be that you need to remember a particular cost or detail. Rather than making the mistake of messing things up with a wrong quotation or detail, you can throw in the “Can you give me a few minutes to arrange my thoughts?” line.
It’s a perfect fit, it gives your client the power to say yes or no. Shows them that you need their go-ahead which further gives them a sense of being a part of the decision making process.
If you are in a physical meeting, at this point, you pick up your phone and step out. With an online meeting, you kindly log off to get back to them.
I hear you ask “what will they do in the period I’m away”; lol they will bite their nails, drink coffee, check their twitter or Whatsapp status or whatever else people do when they’re waiting for someone with vital information.
You don’t have to hurriedly make a decision that can tie you down or cause a bad deal. Be confident enough to go through the process. This is how you can say I know.
Do you have other secret weapons or variations of these ones? Kindly let me know in the comments section.
I love to read your comments.
by Ebi Ashidi | Oct 14, 2019 | Blog, Marketing & Branding
Before you say I don’t know
As a young professional, a business owner or creative into freelancing, you get a lot of people asking you questions.
“Do you know blah blah blah”, “what is so and so” “when does so do so” and most times, a lot of people sell themselves short by immediately offering a response. And more often than not you hear the “I don’t know” line.
Being in the business of relating with people selling al sorts, ranging from mobile phones (UK used) as at 2009 to making shirts, to selling books, to selling spiral bind materials, to selling catfish, to selling Irish potato, organizing choirs and concerts, to scoring music, to training people in music, to database management, to more recently, digital marketing, web development, running e-commerce stores etc, I have come across several if not hundreds of “Do you know” questions, and I have made a mistake with answering too soon to some of them.
I have learned my lessons and maybe you can also.
Watch this;
The world thrives on knowledge, people say money makes the world go round, I think knowledge makes money go round.
Think about it for a moment, look at the market place, the big companies you know, the brands you buy, there is something they seem to know that makes you patronize them.
It’s in the knowledge.
When people come at you with the “Do you know” question before you say I don’t know, say either of these two things…
1. Let me get back to you on that
This is a winner every damn time. Especially when you’re on a phone call or face to face with the person you can make such a statement. A simple -Let me get back to you on that- can save you a great deal.
A little personal experience, I was on a phone call with a soon-to-be client and she asked my opinion on two platforms for email marketing, to be honest, I was hearing the second name for the first time. I immediately threw in my secret weapon “Let me get back to you on that ma”.
After the call, I did a simple Google search and I learned a thing and more about the platform. I got back to her and she knew I was a professional because I did extensive pros and cons of both.
You can have such an effect on your clients and even colleagues. Before you say I don’t know, say “Let me get back to you on that”
I will share the second in subsequent posts…
Kindly let me know if this was of help to you.
by Ebi Ashidi | Jul 3, 2019 | Blog, Information Technology, Marketing & Branding
Instagram and Whatsapp Down Again what it means for your Business
Even if you live on Mars you would have noticed that Instagram and WhatsApp were down for hours today (04-07-2019).
Thing is, it has almost become a regular occurrence and people are getting used to it.
As a business owner, what does this mean to you?
You may not have admitted that the constant failings of the facebook group of apps are affecting your business. I am here to tell you that it is. Also, I will like to let you know that you can do your business beyond failings of WhatsApp and Instagram.
How I knew the apps were down was terrible. I was in between a conversation with a client and was about to get a payment of $200 and I could not send voice notes. Neither could I send nor receive images. Thankfully, we could also communicate on other mediums chief of which is via our official email accounts. It saved me valuable time and money most importantly.
Instagram and Whatsapp Down: Way Out
Can you imagine you run an Instagram or WhatsApp (yes people have those as well) store and you cant send your new products to your customers? And this is because WhatsApp is down? you must know by now that you need a platform that will not have the frequent failings as we see it today on these popular social media.
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Last time all three of Facebook’s major services broke, the outage lasted for many hours. It later blamed that problem on a server issue that had a knock-on effect on Instagram and WhatsApp, as well as Facebook, since the three use shared infrastructure.
“As a result of a server configuration change, many people had trouble accessing our apps and services,”. Facebook posted on Twitter after that previous outage was fixed. “We’ve now resolved the issues and our systems are recovering. Weâre very sorry for the inconvenience and appreciate everyoneâs patience.”
When those problems happened in March, they were said to be perhaps the biggest outage in the history of the internet. It hit millions of people.
âBy duration, this is by far the largest outage we have seen since the launch of Downdetector in 2012,â Tom Sanders, co-founder of Downdetector, told Techcrunch in the wake of that outage. âOur systems processed about 7.5 million problem reports from end users over the course of this incident. Never before have we such a large scale outage.â
